Have you recently upgraded to iOS 13.4? After I upgraded and few days later I experienced an issue where non of the videos would convert to Live Photo. The app was just stuck at importing the video.
I restarted my iPhone and it immediately started working again.
I have been seeing an unusual spike in number crashes in last few days. I am guessing people who are experiencing this issue are going back to the previous screen and trying again while it’s still in progress. This will cause a crash. 😩
Hope this helps people who are having this issue.
If your VideoToLive app is stuck on importing a video, it might be due to file size or format issues. Try converting your video to a compatible format using convert PNG online. This tool can help ensure your video is in the right format for smooth importing. Give it a try and see if it resolves the issue!